Política de envío

Shipping Policy

At ChimiChain, we aim to process and ship your order as quickly as possible.

Order Processing Time

All orders are processed within 1–3 business days after your order is placed.

Please note that orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Time

Estimated delivery time is usually 7–15 business days, depending on your location and local shipping conditions.

In some cases, delivery may take longer due to customs delays, high order volume, holidays, or carrier delays.

Shipping Cost

We currently offer free shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email. Please allow 2–5 business days for tracking information to update.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice a mistake in your shipping details, please contact us as soon as possible.

Lost or Delayed Packages

If your order is significantly delayed or appears to be lost, please contact us and we will help investigate the issue with the shipping carrier.

Contact Us

If you have any questions about your order or shipping, please contact us at:

support@chimichain.com